Answers to the things you’re most curious about
We want you to shop with confidence. Whether you're wondering about shipping, returns, or what makes our items truly unique, we’ve gathered our most common questions here to help you on your journey through time.
Do you ship internationally?
Yes, we ship worldwide! All orders are dispatched within 1–3 business days and typically arrive in 3–14 business days, depending on your location. We use trusted couriers like DHL, Royal Mail, DPD, and FedEx to ensure secure and reliable delivery.
Are your items authentic antiques?
Absolutely. Each item is hand-selected for its vintage, retro, or antique value. Many pieces are one-of-a-kind and sourced from historical markets, estate sales, or private collections. Reproductions may be sold in some cases.
What is your return policy?
We offer a 30-day return window. If you’re not satisfied with your purchase, simply use the prepaid DHL return label included in your package. Returned items must be in original condition. Once we receive and inspect your return, refunds are processed within 14 business days.
How can I get in touch with you?
ou can reach us anytime through our Contact form, or email us directly at info@time-treasures.co.uk. We typically respond within 24–48 hours, Monday through Friday.